Grinder looks and works really well! All in all top product. The only weird thing is the thick and fixed power cord in the back…
Real Stories. Real Experiences. Real Customers.
We believe the best way to understand our products is to hear from the people who actually use them. Every review, photo, and story featured here comes from real customers sharing their genuine experiences with our products.
From everyday moments to long-term experiences, these are their honest thoughts, feedback, and stories — shared in their own words.
Customer Reviews
Overall rating: 4.6 / 5 from 242 reviews.
A huge improvement over my basic old grinder. I love the way this looks and am very impressed with the flavour upgrade it gives to my coffee. There are two minor problems: the power on/off button is a bit temperamental; and now I’m going to need a better espresso machine,
TIMEMORE Sculptor Series Modern Electric Coffee Grinder (EU PLUG)
Love it! Precision, ease of use, water flow indicator helps to achieve a perfect brew
Love the product! Has both functionality for filter coffee and espresso as well as a free mode. Very functional and I like the size. Not too small.
Heavy metal! Works pretty well - as promised and expected - with the difficult-to-extract (ultra-)light roasted beans. Fast and consistent, fun to use.
Amazing product. Nice feel and looks, and my grind uniformity has improved significantly.
Works great, fast and reliable! Pour over mode is more useful than expected, especially after getting used to it. Initially it wasnt easy as the timer stops when giving the brewer a swirl and is taken off the scale unintenionally when in pourover mode. On the otherhand it is quite handy for the timer to stop when finishing a brew and taking off the brewer. If you dont want any of that just use it normal mode
Buying experience was very easy. It said on the Timemore website that there might be taxes to pay when shipping to the UK which they can refund, but I wasn't charged. I was using the in built grinder on my sage machine before this and this is a big upgrade. It looks good, it's much quieter than the sage, and the grind size consistency is a real step up. I haven't put enough coffee through it yet to season the burrs fully but I already love it.
All is good
Absolutely love my new grinder, super small footprint on the counter, quiet and makes a great espresso!
I am having coffees that are lacking in body and complexity. Gotta understand better
La verdad es que estoy muy satisfecho y sorprendido con su funcionamiento. El envío fue perfecto, el embalaje con doble protección. En el día a día, su uso es muy sencillo, muy silencioso, es robusto, con un diseño bonito y casi no desperdicia nada del café. Es mi primer molinillo de estas características y me decidí por este modelo, después de ver diferentes análisis en YouTube, concretamente el de Lance Hedrick. Ahora toca disfrutarlo en cada preparación de café.
I never had response from the Time More customer supoort:. This was my original request that was never answered by Time More: I recently purchased a TIMEMORE C3S Pro Max grinder directly from your website, and I would appreciate your assistance regarding an issue that occurred during normal handling of the product. The grinder had only been used for a few days and has never been subjected to any misuse, excessive force, or improper operation. While handling the grinder, I lifted it by the handle, assuming that the lower section was securely attached. However, the lower part of the grinder became detached and fell to the floor. I was surprised that the lower section could detach while lifting the grinder by the handle during normal handling. After the fall, the threaded connection area became slightly deformed, and the grounds container can no longer be screwed onto the grinder body correctly. The grinder is otherwise in excellent condition. I understand that this was an accidental event, and I am not trying to conceal that. However, because the incident occurred during ordinary handling and appears to have been made possible by the current design (with the press-fitted lid and detachable lower section), I would be grateful if you could review the case and advise on the best possible solution. I would appreciate your assistance in finding a suitable solution, whether through warranty evaluation, a replacement part, or another option you may recommend. I have attached a photo showing the threaded area and the fitting issue for your reference. Thank you very much for your time and support. I look forward to your reply. Kind regards, Order number: #13342-EU
Great build quality, makes less noise than expected. Very happy with the product
Excellent build quality, finely adjustable grinder, works perfectly. I highly recommend it!
very convenient and solid device for my v 60 cups
Nice designed, great looking coffee grinder. Really works fine!
At first, I was impressed by the functionality of the Timemore Basic 3.0. The scale felt high-quality and worked perfectly in the beginning. Unfortunately, after only about two weeks of use, a defect appeared: in Pour-Over mode, the coffee-to-water ratio can no longer be adjusted. As a result, one of the most important features has become practically unusable for me. What is even more disappointing, however, is the customer service. In response to my inquiry, I only received a message saying that the issue had been forwarded to technical support. Now, after almost two weeks, I still have not received any further response or solution. My warranty claims have also been ignored so far. For this reason, despite the promising start, I unfortunately cannot recommend this scale and would currently advise against buying it.
Ik ben heel blij met mijn Timemore, hij werkt goed. Makkelijk te bedienen, weinig tot geen retentie. Dus heerlijke koffie! Fijne ook dat je naast de maalgraad de snelheid kan instellen.
The Timemore Basic 3.0 impresses with its high-quality design, modern technology, and wide range of features. It offers many useful functions for coffee brewing and feels well-built overall. However, there is room for improvement when it comes to usability. Once the protective film is removed, the functions and touch controls are not always easy to identify, which can make operation more challenging for beginners, less experienced baristas, or users switching from a different scale. The scale could also respond a bit faster to changes in weight. In addition, the touch controls should better distinguish between actual button presses and weight being applied to the weighing platform. Touch inputs are often recognized with a delay or not at all, requiring multiple attempts. At times, it seems as though the scale interprets the touch input as additional weight on the platform rather than a command, resulting in delayed or missed inputs. The included silicone pad serves its purpose but tends to shift around quite easily during regular use. From a software perspective, I would also appreciate more flexibility. For example, it would be useful to have the option to exclude the blooming phase from the brew timer. Likewise, the coffee-to-water ratio should remain stored when the timer is reset or restarted, rather than being cleared along with the timer or tarring. Overall, the Timemore Basic 3.0 is a capable and well-designed coffee scale with a lot of potential. Despite the issues mentioned above, the price-to-performance ratio is good. With a few improvements to usability and software functionality, it could become an even more user-friendly product.
Love it!
Very nice product. Overall quality is impeccable, flow control is great. Capacity is not amazing but it fits my needs comfortably. Only “negative” point i can say is that its not super fast to heat, but other than that, excellent acquisition. Hopefully it will last long
Fast delivery great product
The S5 Pro is an excellent grinder, but the handle on mine is a bit loose and it’s noisy while grinding. Apart from that, it’s a great grinder.
Arrived quickly and a joy to unpack. Then even more impressive in use: solid, accurate, very well-made and a joy to use. Very pleased.
This is truly a quality built product. I read about it when it was only available in Asia and waited for the UK launch. This is my first manual grinder and originally I was going to buy a much cheaper one but the features and build quality of this I felt, was worth the Extra price. Purely for marketing purposes, the West has added the word Pro. Originally it was simply the Timemore Chestnut S5. Mine was shipped through Germany. It took a while to arrive but was packaged very well. There is a £5 shipping charge also. My initial experience very easy to use. Excellent at grinding. Excellent at choosing the coarseness or fineness overall brilliant!
Fast delivery, quality product. Really like this grinder. Up there with, or better than, my C40. It’s fast and breezes through beans.
Una grandísima tetera: diseño espectacular, funcionamiento increíble y la salida del chorro perfecta.
super tamper. feels heavy and reliable. easy to press down and tamp in a repeatable consistent manner. it is somewhat unclear if anything can be adjusted but a search showed me that isn't possible with this version. only way to get a more compact puck seems to be to add a little to the dose. my puck now often falls out after tamping.
Robust and high quality design and accurate measurement of the coffee powder inside the portafilter. For espresso I normally like to use the manual mode that allows starting the timer from the moment you push the button, counting the total infusion time together with the amount of coffee in the glass. Highly recommended !
is good but it does not feel very premium, is more like a decent Chinese kettle
Perfect device and reliable device!
TIMEMORE Sculptor Series Modern Electric Coffee Grinder (EU PLUG)
I love this grinder. The handling is fantastic, the finish is gorgeous, it fits my hands perfectly (big hands, the crack is awesome to hold), it grinds fairly easily, even for espresso (though it does need shims to achieve 9 bar spro) and the coffee it makes is fantastic. I also own the S3 and comparatively this gives sweeter, punchier cups, whereas the S3 gives clearer, cleaner cups. I'm very happy to add this lovely piece to my growing Timemore grinder collection.
Todo perfecto! Envío muy rápido a España. De momento estoy encantado.
arrived but was not provided any tracking information
Il est marqué qu’il est compatible avec les porte filtre de 58mm mais pourtant avec mon porte filtre de la marque Lelit, il n’est pas assez large. Dommage
Impressive tool! Beautiful design with some smart solutions, easy grinding with (visually) perfect result. Playing with mixed grind sizes to balance the cup and juggling with the flavours is a lot of fun.
oggetto bello da vedere, di ottima fattura, comodo da usare
Enjoying the coffee made with it.
Essential for making quality espresso: precise and easy to use. Highly recommended!